1. Why Swimwear Policies Are Restrictive

• Hygiene & Sanitation: Swimwear comes into direct contact with sensitive skin and intimate areas. To prevent hygiene risks, we classify adult and children's swimwear as final sale or strictly non-returnable for refunds.
• The "Exchange-Only" Compromise: The only exception specifically for sizing issues (allowing an exchange for a larger or smaller size), acknowledging that kids grow quickly or sizing across brands can be unpredictable.

2. Standard Conditions for Kids' Swimwear Exchanges

Exchange-only policy is in place, you will usually need to meet strict criteria to qualify:

• Time Frame: Requests must typically be made within a short window 3 to 5 days from delivery).
• Purity of Condition:
• The item must be unworn, unwashed, and completely unused.
• Hygiene liners (the protective adhesive strip on bottom pieces) must still be fully intact and unpeeled.
• All original tags, labels, and packaging must be attached.
• Exclusions: Items that show signs of wear, pool chlorine damage, sunscreen stains, or missing tags are automatically rejected.

3. Defective or Damaged Items

Even if a store has a strict "no returns/exchanges" policy for regular change-of-mind or sizing scenarios, consumer protection standards usually mandate that defective, torn, or incorrectly shipped items are eligible for a full replacement or refund regardless of the category